Community Info

Community Info

Animals and the Animal Control Laws
In no event shall any pet be permitted in any portion of the Common Elements unless carried or on a leash.  For complete details check your Community By-Laws.  If you have question not covered go to the Anne Arundel County website at http://www.aacounty.org/departments/animal-control/animal-laws/index.html

Architectural Guidelines
All changes to the appearance of your condo must be pre-approved.  This includes exact matches for windows and doors.  Complete and submit the Architectural Change Form prior to starting any projects.  Failure to have the project pre-approved may result in fines and/or having to redo the work.  The form can be found at under the Documents link on this website.

Be a Good Neighbor and Noise
As part of a community it is important to be considerate of our neighbors.  Everyone should try to be amicable, pleasant and thoughtful.  Please observe quite time between 10:00 p.m. and 6:00 a.m.  Avoid the use of any noise generating equipment, and monitor your children and pet’s activities that may cause excessive floor noise.  However, there are times when we must ask others to do the same.  If there is an issue with one of your neighbors, please try to have a conversation with them to resolve the issue.  If this does not work, send us an email at info@pinnacle-md.com and give us as much detail as possible.   You can remain anonymous, but this will limit what we can do to assist you.

Cable TV and Satellite Dishes 
The cable providers available in your community are:

Verizon Fios – 1-855-846-1405 

 Broadstripe –  410-987-9300

Satellite Dishes are only allowed to be placed in a five (5) gallon bucket with cement and a metal pole.
Satellite Dishes are not allowed to be mounted on any part of the buildings or common areas.
This includes railings and roofs.  Any dish that is attached to the building will be moved at the own’s expense, including all fees associated with repairing any damage (holes) in the building.  If you, or the installer have any question’s please contact your Property Manager Jeremy Shifflett at 410-760-4203

Heating/Air Conditioning Condensate Lines
Clean your condensation line on a regular basis.  This will prevent a backup and possible water damage.
You will be responsible for any damage to your unit or your neighbor’s unit.  A simple way to do this, is to pour a cup of bleach in the drain every three months or so.

Insurance
You are required to have up-to-date home owner’s insurance on your property.  Even though the condo association has a master policy, the home owner’s insurance is responsible for the first $5,000, in the event of a fire, water leak or other damage that your unit may cause to other units or the building.
The Condominium Master Policies Insurance must cover both general common elements and limited common elements in units. Up to $5,000 of the deductible will be the responsibility of the unit owner where the damage originated.
To obtain a copy of the Master Policy contact: Agent Chase Hudson at 240.750.5718
https://www.sahouri.com/condominium-and-hoa-insurance/
If you have a claim, contact your property manager prior to submitting a claim at 410-760-4203

Maryland Condominium Insurance law:

HB287/SB201: Condominium Master Policy Insurance. This legislation provides that condominium master policy insurance policies must cover both general common elements and limited common elements in units. Up to $5,000 of the deductible will be the responsibility of the unit owner where the damage originated. Each unit owner must be informed in writing each year as to the amount of the deductible.  This took effect June 1, 2009.  This law supersedes anything in existing documents and there is no need to update governing documents.

Outside Faucets
Outside faucets may be used by owners.  However, car washing is not permitted.

Patio and Decks
Patio and Decks must be kept neat and orderly.  Only outside furniture and gardening containers allowed.  Do not store trash, toys, bicycles or mops and brooms.  No inside furniture. 

Trash
Standard Trash: Green Dumpsters are located throughout the community.
Recyclables: Recycling Only Dumpsters are located throughout the community.  These are the dumpsters that have the recycle logo.  If you have large cardboard boxes, please break them down to conserve space.
Do Not Dispose of Construction Debris in this dumpster.  When doing renovations have your contractor haul all construction debris off-site.
The dumpsters are under surveillance by still photo cameras.  They are for the use of our residents only.
If you have large cardboard boxes, please break them down to conserve space.

Service Request
If you would like to submit a service request.  Example:  Lights out, tree that needs trimming or other request email us at info@pinnacle-md.com  Please allow 24 to 48 hours for a response.
This is not for emergencies.

Snow
The snow removal contractor does not begin plowing until the snow accumulation has reached three (3) inches.  They will plow the main drive lane, clear sidewalks and apply salt.  They will not clear individual parking spaces.  Do not put any items out to save a parking spot.  It will be thrown away.  Be a good neighbor and not park in a spot that was shoveled out by someone else.

Water Emergency 
If you have a water leak into your condo from the unit above, check with your neighbor above to see if it is coming from their unit.  If they are not home or cannot get the water to stop, call your Property Manager Jeremy Shifflett.        Business hours are: M – F 10:00 a.m. to 4:00 p.m.  Call 410-760-4203 X 1008
After hours: Call the emergency line 443-867-7887
Please leave a detailed message and someone will get back to you as soon as possible.
Important noteMake sure Pinnacle has all your current information, including your phone number, cell numbers and email address.  Also, please provide Pinnacle with an emergency contact with keys in case you cannot be reached.
If you are the unit which is leaking water and you cannot be reached, Management has the right to make entry—by contacting a lock smith or the fire department—to shut the water off.